Privacy Policy

Last updated: March 29, 2026

1. Information We Collect

We collect information you provide directly, such as your name, email address, phone number, and business details when you create an account. We also collect call data, appointment information, and usage analytics to provide and improve our services.

2. How We Use Your Information

We use your information to operate DialFlow's automated calling services, including making appointment confirmation calls, sending reminders, and providing analytics. We do not sell your personal information to third parties.

3. Data Storage & Security

Your data is stored securely using industry-standard encryption. Call recordings and transcripts are retained according to your account settings and applicable regulations.

4. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us at privacy@confirmcall.ca.

5. Contact

For privacy-related inquiries, email privacy@confirmcall.ca.